We use International Express Service for all international deliveries. Please allow around 3-5 working days from dispatch. Additional delays may occur during the months of September - March due to the high demand and heavy load on postal services and customs. Our store is not responsible for loss or damage of your order in transit. This responsibility is passed on to you as soon as we hand your order over to the shipping company. International orders might be subject to import taxes/duties. For information, please contact your local customs authority. Any such taxes are the responsibility of the parcel recipient and are not paid by us.Shipping
All of the goods will deliverd by EMS, and you can track them after 1-2 working days on the EMS website : http://www.ems.com.cn/english-main.jsp . We will send you an emil to let you know the tracking number after we shipped your packages. And you will get them after 5-7 business days. If EMS can not arrive to your door, we will deliver them by other shipping methods, and will inform you about it by email.
Should you wish to cancel your order, you must email us immediately. 25% cancellation fee applies. Majority of orders are dispatched within 1-2 days from the order date. Shipped orders cannot be cancelled.Returns
In the unlikely event of manufacturing faults, we would replace/repair the products at no cost to the customer.
To return an item, you must email us and inform us of the reason. We will then provide you with further instructions.
Goods must be returned within 8 days of receipt date - unworn and contain all the original packaging and labels. We will credit your original method of payment, excluding 25% re-stocking/processing fee and US$30 return fee. All shipping costs associated with the return of goods are the responsibility of the consumer.Exchanges
To exchange a product, you must email us and inform us of the reason. We will then provide you with further instructions. The goods can be exchanged within 8 days of the receipt date provided they are unworn and in the original condition with all the original packaging and labels. When returning an item for an exchange, please ensure that your name, address, phone number and instructions are clearly indicated. All shipping costs associated with the exchange of goods are the responsibility of the consumer.
We strongly recommend that you use traceable shipping, as we will not be responsible for any lost parcels. For overseas orders this process can take up to 30 days.
Prices of goods at the time of purchase is final and not subject to discussionPlease give a clear and give your name, mailing address and contact information. Otherwise, your shipment delivery or other losses of goods to the detriment of the client can come into effect immediately, we shall not be liable:
A. false or incorrect information in connection with the shipment to the ipping address.
B. The failure of delivery of goods or the result to reproduce the character of the execution result is the responsibility of the customer and may include additional costs or consequences arise.
C.our store not responsible for external factors, such as natural disasters, traffic laws of war or a sudden war.
Security:check your phone when you connect to the network or order goods,we must ensure the security of your transactions authorized officers our store the confidentiality order.